Rank recoverability判断追回价值
Not every old quote deserves another message. Recall is designed to rank dormant opportunities so attention goes where it has the best chance to matter.
不是每个旧报价都值得再次联系。Recall 会把注意力集中到更值得追回的机会。
L.I.A. RECALL · REVENUE RECOVERY SYSTEM
Your next customer may already know you.你的下一位客户，也许早就认识你。
L.I.A. Recall looks for revenue inside the opportunities your business already paid to acquire. The first product target is intentionally narrow: stale quotes for local service businesses.
L.I.A. Recall 从企业已经付出获客成本获得的机会中寻找仍然可能被追回的收入。第一版范围刻意收窄：聚焦本地服务企业的历史未成交报价。
FORMING · FOCUSED FIRST RELEASE
THE OPPORTUNITY ALREADY EXISTS机会已经存在
You already paid to acquire them.这些客户，你已经花钱获得过一次。
The lead cost is already spent. The quote already exists. The conversation already happened. Many opportunities did not disappear — they simply went quiet.
获客成本已经花掉，报价已经做完，对话也已经发生。很多机会并没有消失，只是安静了下来。
Explain why now解释为什么是现在
A recommendation should be explainable. Owners should be able to see what made an opportunity worth recovering.
建议必须可以解释，企业应该知道一个机会为什么值得在现在重新追回。
Choose the next action决定下一步行动
The system direction is to decide whether to contact now, wait, call, text, request approval, defer or stop before worrying about wording.
系统先判断现在该联系、等待、电话、短信、请求审批、延期还是停止，再考虑具体措辞。
THE RECOVERY LOOP追回闭环
Recovery is a process, not a blast.追回不是一次群发，而是一段有边界的过程。
Import historical quotes导入历史报价
Begin with opportunities the business already acquired rather than buying another list of cold leads.
先从企业已经获得过的机会开始，而不是再买一批陌生线索。
Recovery Score
Score dormant opportunities by recoverability so the queue is prioritized instead of mass-contacted.
按追回可能性排序，而不是把所有旧报价重新群发一遍。
Why Now
Surface the signals behind a recommendation so the business can understand why attention is warranted.
展示建议背后的信号，让企业理解为什么这个机会现在值得关注。
Next Best Action
Choose the next step — wait, call, text, request approval, defer or stop — before generating language.
先决定下一步是等待、电话、短信、请求审批、延期还是停止，再生成语言。
Permission before action行动之前先授权
The first release is designed around approval and clear boundaries rather than pretending every message should be fully autonomous.
第一版优先围绕人工审批和明确边界建立，而不是假装所有消息都应该完全自动发送。
Track outcome追踪结果
Follow the opportunity through contacted, replied, deferred, booked and won states, with stop and do-not-contact states ending the path.
追踪联系、回复、延期、预约和成交等状态；停止或禁止联系会真正结束路径。
NORTH STAR METRIC核心指标
Recovered revenue is the metric.最终要看的，是追回了多少收入。
The product is meant to be judged by recovered value, not by message volume, agent activity or the number of dashboards created.
产品最终应该用追回的价值衡量，而不是消息数量、Agent 活跃度或做出了多少仪表盘。
RESULTNOT MESSAGE VOLUME
Illustrative examples only示例数据不代表真实客户结果
Numbers shown in the interactive product story are examples used to explain the workflow. They are not presented as current customer outcomes.
交互产品故事中的金额和转化数字用于解释工作流，不会被描述为当前真实客户结果。
POWERED BY L.I.A.由 L.I.A. 提供智能基础
One foundation. A world built for recovery.同一个智能基础，为追回收入形成一个专业世界。
L.I.A. provides the direction for context, memory, reasoning, permissions, Skills and tools. Recall adds the commercial domain logic that turns those foundations into a revenue-recovery product.
L.I.A. 提供上下文、记忆、推理、权限、Skill 与工具的智能基础；Recall 加入商业领域逻辑，把这些能力变成面向营收追回的产品。
L.I.A. RECALL · FORMING
Start with stale quotes. Prove the recovery loop.先从历史未成交报价开始，把追回闭环真正跑通。
L.I.A. Recall is currently being built around stale quote recovery for local service businesses. Production connectors and full automation are not presented as finished capabilities.
L.I.A. Recall 当前围绕本地服务企业的历史未成交报价追回进行构建。生产级连接器与完整自动化不会被描述成已经完成。